> For the complete documentation index, see [llms.txt](https://docs.navigaglobal.com/circulation-user-manual/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.navigaglobal.com/circulation-user-manual/accounting/subscriber-payments-menu/vindicia-report.md).

# Vindicia Report

The Vindicia Report includes all of the records that have been sent to Vindicia, as well as the current status and refund details as of the run-date.

The 'Totals By Status' section of the report is summarized based on the five statuses described below.

1. **Failure:**\
   These are the records for which Vindicia has not been able to capture the payment. If the Vindicia process was not successfully completed, the default state is set to *Failure*.
2. **Cancelled:**\
   If a Circ Customer Service activity occurs, such as the Subscriber making a payment, a billing change, or being Perm Stopped while Vindicia is trying to capture the payment, Vindicia will cancel any pending attempts, and the records will have the Cancelled status.
3. **Refunded:**\
   If a Circ Customer Service activity occurs, such as the Subscriber making a payment, a billing change, or being Perm Stopped after Vindicia has been able to capture the payment, the records will have the *Refunded* status.
4. **Captured:**\
   If Vindicia has been able to capture the payment successfully, the records will have the *Captured* Status.
5. **Pending:**\
   The records for which Vindicia is attempting to capture the payment will have a *Pending* Status. This status will be shown in the report until the value set in the Business Rule— ***What is the maximum number of days Vindicia Retain will try transaction processing?*** ([*Pymt Auth - Vindicia*](https://docs.navigaglobal.com/circulation-setup-manual/business-rules/pymt-auth-vindicia) section) has been reached.

#### To create the Vindicia Report:

1. Go to *Graphical Accounting > Subscriber Payments > Vindicia Report*.<br>

   <figure><img src="https://1417315899-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1ToZXx8io0JJXNBRcPOt%2Fuploads%2FvYMIHugCuWj6PddJykXe%2Fimage13.png?alt=media&amp;token=43f24fc5-556d-4a9f-a168-b543680821f9" alt=""><figcaption></figcaption></figure>

2. Select Add and complete the following fields.<br>

   <table><thead><tr><th width="171.33333333333334">Field</th><th width="117">Type</th><th>What to enter</th></tr></thead><tbody><tr><td>START DATE,<br>END DATE</td><td>date</td><td>Enter the date range for fetching the status of the records sent to Vindicia.</td></tr><tr><td>EXPORT DETAIL</td><td>yes/no</td><td>Indicate if you want to export the Vindicia Report.</td></tr><tr><td>FILE NAME</td><td>open (25)</td><td>Enter the name of the file to be exported.</td></tr></tbody></table>

3. Click **OK** and then **Continue** to produce the report.<br>

   <figure><img src="https://1417315899-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1ToZXx8io0JJXNBRcPOt%2Fuploads%2FspkM8nQL627Nte5NWFCO%2Fimage14.png?alt=media&amp;token=777fb8de-1036-48a8-8545-0c843b4a809e" alt=""><figcaption></figcaption></figure>

### Example—Vindicia Report

<figure><img src="https://1417315899-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1ToZXx8io0JJXNBRcPOt%2Fuploads%2FeH8sD3uNfImOaAaeI2vP%2FExample%E2%80%94Vindicia%20Report.png?alt=media&amp;token=683d0289-5a3f-4f10-944d-dea6f4f69a89" alt=""><figcaption></figcaption></figure>