Payment Journal

All subscriber payments entered within a date range appear on the Payment Journal, whether entered in Customer Services or Batch Payments, or created with the auto renew or lockbox features. Payment cancels and NSFs will also be included. Payments that have not yet been processed also appear on the Payment Journal.

Note:

For credit card payments, the credit card number will only appear on the report when being run by a user that has security to view credit card information (see Transaction Security in the Setup manual).

Likewise, bank numbers for bank draft auto renew subscribers will only appear if the report is run by a user that has security to view bank account information. If a batch of payments contains group payments, the individual payments in the group will be listed as normal, with a payment type of “G-PMT”.

The group payments themselves will be listed at the end of the report. The VaultID and Email Address of PayPal auto renew subscribers will only appear if the report is run by a user that has security to view PayPal private data.

The Subscriber Payment Journal should be printed before Payment Processing, to verify that the payments that have been entered are correct. It is also a good idea to print the journal after payment processing, to confirm that there were no processing errors.

The tax on the Activation and Printed Bill Fees for each subscriber will be shown in the Subscriber Payment Journal. An overview of fee tax collected by each tax authority and fee type is displayed at the end of the report.

To produce the journal:

1. Select Payment Journal from the Subscriber Payments menu to display the Subscriber Payment Journal window.

   
2. Click Add and complete the following fields.

   Field	Type	What to enter
   BATCH	setup	If you are running the journal for a particular payment batch, enter the batch name here. If you are running the journal for a date range, enter “*”.
   PRODUCT	setup	Enter the product for which to print subscriber payments.
   CASH PAYMENTS	yes/no	Indicate whether cash payments should be included in the Payment Journal.
   BANK DRAFT PAYMENTS	yes/no	Indicate whether bank draft payments should be included in the Payment Journal.
   BPAY PAYMENTS	yes/no	Indicate whether BPay payments should be included in the Payment Journal.
   CREDIT CARD PAYMENTS	yes/no	Indicate whether credit card payments should be included in the Payment Journal.
   PAYPAL PAYMENTS	yes/no	Indicate whether PayPal Express Checkout payments should be included in the Payment Journal.
   BANK	setup	Enter the bank for which subscriber payments should be listed, or enter a “*” to multi-select banks. The bank displays on the Payment Journal for any auto renew bank draft payments.
   PRINT PRIVATE DATA	yes/no	Indicate whether private banking and credit card information (such as account numbers and credit card numbers) should be displayed on the journal.
   DISPLAY OPTION	predefined	If you answered “yes” in Print Private Data, indicate here whether private credit card and banking information should be masked (only the last four digits shown) or displayed in full. Note that users without the proper security will not be able to see private data even if “full” is selected.
   START DATE, END DATE	date	If you are running the journal for a date range, enter the dates here. All payments entered (or created) on or between these dates will be included in the journal. If the payments you enter during a month are also processed in the same month, you may want to print the Payment Journal for the month and balance it with the GL Interface Journal.
   SORT OPTION	predefined	Indicate if this report should sort by subscriber name, payment sequence, date, or operator.
   PROCESS STATUS	predefined	Indicate if this report should include only processed payments, only unprocessed payments, or both.
   EXPORT	yes/no	Select this checkbox if you want to create an export file.
   FILE FORMAT	setup	Select the file map to use for this export. A file map must be set up previously.
   FILE NAME	open	You can accept the default file name or modify it.
3. Click OK and then Continue to create the report.

Example—Subscriber Payment Journal

Example—Subscriber Payment Journal (contd.)