Generating Rewards

Rewards programs are promotional offers, such as Air Miles, that give consumers credits for purchasing a product. Rewards will be generated for subscribers when a payment is entered for them if they:

• Are signed up for a rewards program, and

• Their rate term is set up to give a reward amount for that program.

If payments are imported via Subscriber Lockbox or the Subscriber Activity Import, those processes will also generate rewards. Likewise, Auto Payments will generate rewards as part of the auto renew process. If a payment is subsequently modified, the reward amount will change accordingly, and if a payment is deleted the rewards will be removed. If a payment is canceled a negative reward will be created to cancel out the original reward. Unlike manually entered rewards, generated rewards do not create Reward transactions.