Start Template

The template is used to send an e-mail confirmation when a start is entered in Customer Service. A default HTML template is contained in the email/custservice/start.htm file, located in the Circulation code set. A text template, start.tmp, is located in the same directory.

Example

Variables Available

Parameter	Description
Subscriber information
[AccountNumber]	Subscriber’s ID.
[EmailAddress]	Subscriber’s e-mail address.
[AddressLine]	Subscriber’s address
[Phone]	Subscriber’s phone number.
[TransactionDate]	Date that complaint was entered.
[DeliveryFrequency]	Delivery schedule description.
[DeliveryMethod]	Subscriber’s delivery method.
[BillingMethod]	Subscriber’s billing method
[PublicationName]	Name of publication complaint was entered for.
[Edition]	Name of edition complaint was entered for.
[StartDate]	Date of the new start.
[RenewalDelivery]	Subscriber’s renewal delivery option.
[BillFullName]	Billing subscriber’s name.
[BillAddressLines]	Billing subscriber’s address.
[BillPhone]	Billing subscriber’s phone.
[BillEmailAddress]	Billing subscriber’s e-mail address.
[SuspendText]	Defined in Blurb Setup: Start has been suspended blurb used on Start Confirmation web page and email
iServices Subscriber URLs (if necessary also append "site" parameter)
[ImagePath]	Directory containing images (e.g. logo - header.jpg).